How to access your purchased guides

To access your purchased guides, just go to Photzy.com 

Click Log In from the top menu, and log into your account.

You may also use this link to login: https://members.photzy.com/users/sign_in

If you're a first time customer, you should be able to do this without even setting up an account. An account is setup for you automatically using the email address you've used in the checkout page once you complete your first purchase.

Just reset your password first: https://members.photzy.com/users/password/new

Important Note: Make sure to use the email address you've used in the checkout page to login. If you've used a different email address in the checkout page from the one you normally use to login, you won't see your purchase in your usual account. Log off the site then log in again using the email you've used to checkout.  

Once you're in, choose the category to which your product belongs.

Products are either Cards, eBooks, Courses (video), and Others (Presets, Textures, etc). You will find your product under the correct category. Click/tap on the product thumbnail to access the product download page.

Still having trouble?

We rely on email to send our download links and attachments to our customers. But as with all technology though, sometimes there are a few hiccups. A typo in your email address (even a .co or .com) will affect our ability to contact you, or in rare cases, our emails get sorted directly to your Promotions or Spam folder by accident.  

If you are certain that we have your correct email address or if you're still having trouble, just contact us at [e-mail] and we will help you out ASAP!